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Manual time is not getting updated in reports

douglascorrea
Active Member
Douglas C Member Since: Jun 15, 2016
1 of 2

Yesterday I tracked manual time in my contract. It is appearing in Work diary but not appearing in the Reports and even in the Contracts screen I'm not able to see the hours reported (it says 0 reported hours this week).

 

Automatic time is updated ok.

 

I know there is a delay about 30 minutes between Work diary and reports, but this case is more than 10 hours.

 

 

kochubei_valeria
Community Manager
Valeria K Community Manager Member Since: Mar 6, 2014
2 of 2

Hi Douglas,

 

As long as hours you entered manually appear in the Work Diary, you should be alright because clients are billed based on the Work Diary. There is a delay with updating other reports. Please, let us know if they don't update by the end of the week.

~ Valeria
Upwork
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