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baukje
Community Member

Manual time not showing

 

I logged manual time this morning but It’s not showing up in my work diary.

I tried to re-enter the time again (thinking I might have hit cancel instead of save) but it says I have already logged in time.

The time doesn't show in the work diary or any report or anywhere. 

I already double checked if I logged it into another project. Never had this problem before and I log manual time often. Anybody an idea of what went wrong?

3 REPLIES 3
petra_r
Community Member

I would bet you a very lovely bottle of red wine you will find it in another contract... 

You have a whopping 30 open ones, one of them (probably a fixed rate one) will have that manual time.

 

You have until tomorrow noon UTC to fine the contract that is hiding your manual time.

baukje
Community Member

Hi Petra,

 

looks like I owe you a bottle! I had 2 contracts from the same client. Problem solved. Thanks!

LuiggiR
Moderator
Moderator

Hi Baukje,

 

I've shared your concern with the team and we'll have one of our agents reach out to you via a support ticket to further assist you.

Thank you.

~ Luiggi
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