MasterCard adding

[ns113]

Dear Concern,

I have added my Spouse's master card with my account. The confirmation email showing me that I have successfully added the Master card but I couldn't make payment with the card. I want to upgrade my membership as a plus member. Please solve the issue as early as possible.

Thank you for reading my message. I am eagerly waiting for your kind response.

Best Regards

Nabila

[BojanS]

Hi Kazi,

It looks like the charge on your credit card keeps getting declined. Please contact your card-issuing bank for more information about the specific charge decline.

Meantime, you can add an alternative billing method in your account payment options.

Thank you!

[ns113]

Dear Concern, Thank you for your kind response. But I don't have any alternative payment option. Can't I add the master card in my account? Thanks again for your help. I am looking forward to hearing from you soon.

[NikolaS]

Hi Kazi,

Please know that Upwork currently accepts Visa, Discover, Diners Club, Diners Club International, Mastercard, and American Express. You can find more information on how to add a credit card in this help article.