Sep 14, 2021 11:13:49 AM Edited Sep 14, 2021 11:15:45 AM by Andras N
I am trying to set up a meeting with the Upwork-Nylas scheduler. I have connected my Google Calendar with the account.
When I try to set my availabilities I got the following error message:
"Sorry, we were unable to create the scheduling page.
Error: Sorry, the page slug you provided is already taken."
I do not know what "slug" has been taken already as I have not used the scheduler before.
When my client sends me a link, I cannot pick a time as I see only a "Sorry, we're booked" message.
Did anyone else have the same issue? Does anyone have a solution?
Sep 14, 2021 12:30:43 PM by Andrea G
Hi Andras,
I can see you were able to submit a support ticket with our team regarding this. Please allow some time for our team to review and they will update you directly via ticket as soon as possible.
Dec 6, 2021 09:07:00 AM by Aadya G
Unable to edit my availability for a meeting. Gives an error 'Unable to load config. Check your access token'.
Could someone from support please help me with this?
Dec 6, 2021 10:37:30 AM by Bojan S
Hi Aadya,
Could you please clear your cache and cookies or log in with another browser to check if you’re still experiencing the same issue?
Let us know if the issue persists.
Thank you.
Dec 6, 2021 10:43:02 AM by Aadya G
Thanks for your response, Bojan.
It's still giving me the same error. Tried it on the desktop/mobile app as well.
Dec 6, 2021 12:03:27 PM by Bojan S
Hi Aadya,
We’ll have one of our agents reach out to you via a support ticket to assist you with this issue.
Thank you for your patience!
Oct 20, 2023 06:42:19 AM by Milan P
When a client tried to schedule a meeting he gets this same error "Sorry, we're booked!".
Can soemone help me with this?
Oct 20, 2023 08:07:43 AM by Annie Jane B
Hi Milan,
We’ve escalated your community post to a support ticket. One of our agents will be in touch with you soon to assist.