jessicayaeger
Member

Membership Cancellation

I just upgraded membership and cancelled within 10 minutes. From reading previous discussions most people are directed to read them and told that after the month your membership will be switched to basic. 

No I haven't read the terms and cond. Most reputible business' offer refunds if the value of the product does not match expectation. Especially if it's an immediate decision. 

It may only be $10 but I'd rather that $10 in my pocket than wasting it on a worthless month of a membership I don't need at all.

1 REPLY 1
g_vasilevski
Member

Hi Jessica,

 

Just to confirm that your membership is not changed back to our Basic plan after a month, you will still be on our Plus plan. One of our team members will also reach out to you via ticket and assist you further, thank you.

~ Goran
Upwork