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Membership Monthly billing Cycle

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Active Member
Shekhar L Member Since: Apr 1, 2019
1 of 4

Please help me to change my membership billing cycle so that i can upgrade my membership with current date cycle.

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Moderator
Joanne Marie P Moderator Member Since: Nov 26, 2017
2 of 4

Hi Shekhar,

 

If you would like to upgrade your plan, please go to settings> membership & connects. To update your billing cycle, please follow the steps shared on this help article. Let us know if you have other questions or need assistance. Thank you. 


-Joanne
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Active Member
Shekhar L Member Since: Apr 1, 2019
3 of 4

Thanks Joanne For reply.

The issue is my profile showing :

Current Billing Cycle

Dec 8, 2019 — Jan 7, 2020
 
And if today I m going to upgrade my membership Basic  -> Plus. My membership will start from its billing cycle i.e. 8 Dec and i will loose the 15 days usage facility of Plus membeship.
 
I would like to start my membership when I m going to upgrade my mebership, not on start date of billing cycle.
 
Please suggest.
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Moderator
Avery O Moderator Member Since: Nov 23, 2015
4 of 4

Hi Shekhar, 


I would like to confirm that when you upgrade your membership, your billing cycle resets to the day you upgraded your membership. In this case, if you upgrade your membership today, your billing cycle resets to 23-December to 22-January. You may read more about it in the FAQ section, and refer to the question "When will my plan be billed, and my Connects be added" in this help article


-Avery
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