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Membership Plan not updated

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Active Member
Nil D Member Since: May 7, 2015
1 of 7

Hi,

 

I updated my membership plan from Basic to Plus but it still does not reflect. My account was Private and it got changed to Public. But my plan still shows as Free and there has been no increase in Connects.

 

Please help.

 

Thanks and Regards,

Nil

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Community Guru
Joynul A Member Since: Jun 27, 2015
2 of 7

Of course, It will show, check again.

Joynul Abedin
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Community Guru
Petra R Member Since: Aug 3, 2011
3 of 7

Nil D wrote:

 

I updated my membership plan from Basic to Plus but it still does not reflect. My account was Private and it got changed to Public. But my plan still shows as Free and there has been no increase in Connects.

 


Your payment may not have gone through.

Double check, and maybe reload the page to see if it reflects.

 

Contrary to what Joynul claims, it never takes 24 hours.

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Moderator
Joanne Marie P Moderator Member Since: Nov 26, 2017
BEST ANSWER
4 of 7

Hi Nil,

 

I checked your account, and it looks like you have already successfully upgraded your membership plan. You are now under the Freelancer Plus plan membership, and the 70 connects has already been added to your account. You can view your membership plan by going to Settings> Membership & Connects. If you have other questions, please let us know. Thanks!


-Joanne
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Active Member
Raghunandan R Member Since: Feb 16, 2020
5 of 7
Hi Joanne,

I want to use freelance plus membership. Please clarify following points to me.

1. When will 70 connects added to account?
2. If i downgrade membership at the end of month what happens to the remaining connects?
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Moderator
Joanne Marie P Moderator Member Since: Nov 26, 2017
6 of 7

Hi Raghunandan,

 

1. If you upgrade to Freelancer Plus Membership, you will receive 70 connects every month. 

2.  Anytime you downgrade your membership plan, the switch will take effect on your next billing cycle date. To see your billing cycle details, click here.

 

Thank you.


-Joanne
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Active Member
Nil D Member Since: May 7, 2015
7 of 7

Hi Joanne,

 

Thanks very much for the confirmation. Yes my plan has been updated. 

 

Thanks everyone for your responses.

 

You can close this topic if there is an option to do it.

 

Thanks and Regards,

Nil

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