Apr 19, 2020 02:47:27 AM by Albert John I
Hello! I forgot to downgrade my account to free basic for this month. I have been charged again a few minutes ago and I still have a lot of connects to be used. Can you please cancel and refund the charge today? I will upgrade once I need more again. Thanks.
Apr 19, 2020 03:10:24 AM by Aleksandar D
Hi Albert,
Thanks for reaching out to us. One of our team members will reach out to you directly via a support ticket to assist you further.
Thank you.
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