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Message Tool not working

africa_michelle
Active Member
Michelle A Member Since: Feb 8, 2017
1 of 5

Hi'

 

I just wanted to ask if anyone of you has experienced with regards to the Upwork Messaging Tool that it's not working and just keeps on loading.  I have tried to troubleshoot it as it was instructed but still not working until now.  Maybe you have any idea or insights on how to resolve this problem.

Thanks in advance for the reply.

dataextract
Community Guru
Ramesh K Member Since: Oct 25, 2015
2 of 5

You meant job message board?

Mobile version or desktop site?

Which browser are you using? Try clearing the cache and cookies. Try with some other browser.

africa_michelle
Active Member
Michelle A Member Since: Feb 8, 2017
3 of 5

Hi Ramesh'

Thanks for the reply, both not working on my desktop and mobile app.  I' m using Chrome browser and also tried in explorer but still not working.

aocumen
Moderator
Avery O Moderator Member Since: Nov 23, 2015
4 of 5

Hi Michelle, 

I can see you were able to lodge a ticket for this issue with our Customer Support Team. Just like your agent, I also tried replicating your issue and was unable to do so. I have followed it up with them so it can be escalated to the proper teams and investigated further. 


~ Avery
Upwork
africa_michelle
Active Member
Michelle A Member Since: Feb 8, 2017
5 of 5

Thanks Avery for your time and effort, really appreciate it and the Upwork team had contacted me and advise what to do.

 

God bless.

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