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Message: Your documents for ID Verification have been received

anahig
Ace Contributor
Anna G Member Since: Jun 26, 2014
1 of 4

Hey there! I got a little questions to ask! Smiley Very Happy

 

Few minutes ago I got this notification in my account:

 

Your documents for ID Verification have been received. We will get back to you within 10 days.

 

I dont know what it is, I have not sent anything and its been almost a year since I registered and started working at oDesk.

 

Is this something I should I care about?

 

Thanks for reading!! Smiley Very Happy

 

Anna.

kochubei_valeria
Community Manager
Valeria K Community Manager Member Since: Mar 6, 2014
BEST ANSWER
2 of 4

Hi Anna,

 

We have been made aware of a mass ticket that mistakenly went out regarding ID verification.  Please disregard this notice and rest assured that we are working on this bug. No action is required from you. 

Also, If you have submitted your ID verification or your ID verification was previously approved, your status has not changed. 

~ Valeria
Upwork

View solution in original post

serge702
Active Member
Sergei K Member Since: Sep 5, 2017
3 of 4

"You are not legible to verify your location to access U.S. exclusive jobs" - Why do I get this message? I have my Nevada ID ready to present!

g_vasilevski
Moderator
Goran V Moderator Member Since: Mar 24, 2017
4 of 4

Hi Sergei, 

One of our team members will contact you directly and assist you on how to finish this verification.

~ Goran
Upwork
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