Message forbidden

[06b4e2ae]

I can not access messages from upwork app its showing forbidden , i also updated the app but the problem still continues, any suggestion? I have an ongoing contract really need help with messages.

[honcheunglee]

I have same issue in app only, please help.

[nelmaff]

Messages on my phone says 'forbidden," but are OK on my laptop. How come? Is something going on with the website?

Thanks!

[tinker_bell3]

Hi Jovial, Hon Cheung, Nancy,

I've shared your concern with the team. One of our agents will reach out and assist you directly via a support ticket. 

[joansands]

I have the same problem. It was working this morning - but not this evening.

[tinker_bell3]

Hi Joan,

I've also escalated your report to our team, and one of our agents will also reach out to you directly via a support ticket. 

[farrowmeleaha]

I cannot see messages in my app. Only on my browser.

[yukuicen]

Hello.. same here.. when i click message icon on my apps, it says forbidden..

[bruchet_yoan]

Exactly the same issue here. Since last night, I can’t connect to the Upwork application on my phone (I’ve already tried reinstalling/updating it), nor the Upwork website on my computer.

[hamzamughall]

Hy everyone,
Hope you all are fine.

Today, I received a message from submitted purposal and after that I cannot access my messages on app. However, its working on mobile browser or web browser.

The only thing I dont like using it in browsers is that it doesn't maintain session and I have to login again and again.

Please help me solving this issue. SS Attached

PS. There was no link on that message.

[ajayjpr]

Hello Joanne

I am also facing this issue, In mobile app Forbidden message showing in message screen.

Thanks

Ajay Pareek

[g_vasilevski]

Hi Ajay,

Our team will reach out to you via ticket as well and will assist you further, thank you.

[c0d1c3b5]

Hi

I am having same problem

[90131247]

Same as above problem my messages shows only “forbidden” please take an action

[reyesflora]

Hi! I have exactly the same issue. The message shows forbidden. I tried reinstalling the app but nothing happens. Hope to hear from you soon. Thank you!

[abegail30dejanio]

Hi,

I have the same issue, when I tried accessing messages in app it says forbidden..
Kindly help 🙂

[yasir6313]

Hi, I'm also facing the same issue. Thanks!

[ziel28]

Hello.. same here.. when i click message icon on my app, it says forbidden

[luiggi_rosado]

Hi Ruziel,

I'm sorry to hear you're experiencing this issue. We'll have one of our agents reach out to you via a support ticket to further assist you.

Thank you.

[meherhit]

I am also having the same issue. Upwork message tab works fine on laptop but is showing forbidden on mobile app.

[pshowdown101]

I’m also having this issue.

[tinker_bell3]

Hi everyone,

I'd like to confirm that your concerns have been escalated to our team, and one ouf team members will be reaching out to you to assist further. 

[menttechlabs]

Same issue here.

[g_vasilevski]

Hi Ujjwal,

One of our team members will reach out to you via ticket as soon as possible and assist you further. Thank you.

[sunshuvo]

Same problem here. I can access message from any browser, but not from my android app.

[abiodun-promise]

Hi .

Woke up this morning and I can't reply to client as my message page shows forbidden on mobile app.

I can however check my messages online and on my laptop.

[kches]

Same issue here, says Forbidden on the app, but it’s fine when accessed through the browser or the desktop app. I deleted and reinstalled the app, but it didn’t improve.

[g_vasilevski]

Hi Karina,

Our team will reach out to you as well and will assist you further. Thank you.

[franz272016]

Hi,

I would to ask if someone can fix the error message when I go to the messaging tab using upwork app on my phone? Other tabs are working fine but not so sure if why this has a forbidden message and couldn’t see my client’s messages. I already have updated the app. Kindly see screenshot below attached.

Thank you.

[0e9559c0]

Same here

[1a168781]

Same here as well

[wasifanwar63]

Hi,
I am facing an issue with in the messages tab it shows forbidden on mobile app. But normal and working on laptop. Please i need some assistance in this regard. Thank you

[franz272016]

I do have the same issue please help me

[hv2292015]

Why my message page is showing forbidden on Upwork app?

[hasan-madiha]

Same here. It says forbidden.

[8e901b40]

How come I can't send messages on Upwork mobile app? It shows forbidden. I have a project on the go and need to be able to talk to my freelancer. Please help with this ASAP!

[karakalem2020]

I have the same problem. It was working this morning - but not this evening.

[karakalem2020]

It is solved. Thanks.

[sunshuvo]

Any update on this issue? I getting the same error.

I can not reply to the client timely. Even I didn't get any email for the unread message.

[patrick_argao]

I uninstalled it and reinstalled it again. It worked! I'm able to access my messages now