Message forbidden

[#1]

I can not access messages from upwork app its showing forbidden , i also updated the app but the problem still continues, any suggestion? I have an ongoing contract really need help with messages.

[#2]

I have same issue in app only, please help.

[#3]

Messages on my phone says 'forbidden," but are OK on my laptop. How come? Is something going on with the website?

Thanks!

[#4]

Hi Jovial, Hon Cheung, Nancy,

I've shared your concern with the team. One of our agents will reach out and assist you directly via a support ticket. 

[#5]

I have the same problem. It was working this morning - but not this evening.

[#6]

Hi Joan,

I've also escalated your report to our team, and one of our agents will also reach out to you directly via a support ticket. 

[#7]

I cannot see messages in my app. Only on my browser.

[#8]

Hello.. same here.. when i click message icon on my apps, it says forbidden..

[#9]

Exactly the same issue here. Since last night, I can’t connect to the Upwork application on my phone (I’ve already tried reinstalling/updating it), nor the Upwork website on my computer.

[#10]

Hy everyone,
Hope you all are fine.

Today, I received a message from submitted purposal and after that I cannot access my messages on app. However, its working on mobile browser or web browser.

The only thing I dont like using it in browsers is that it doesn't maintain session and I have to login again and again.

Please help me solving this issue. SS Attached

PS. There was no link on that message.

[#11]

Hello Joanne

I am also facing this issue, In mobile app Forbidden message showing in message screen.

Thanks

Ajay Pareek

[#12]

Hi Ajay,

Our team will reach out to you via ticket as well and will assist you further, thank you.

[#13]

Hi

I am having same problem

[#14]

Same as above problem my messages shows only “forbidden” please take an action

[#15]

Hi! I have exactly the same issue. The message shows forbidden. I tried reinstalling the app but nothing happens. Hope to hear from you soon. Thank you!

[#16]

Hi,

I have the same issue, when I tried accessing messages in app it says forbidden..
Kindly help 🙂

[#17]

Hi, I'm also facing the same issue. Thanks!

[#18]

Hello.. same here.. when i click message icon on my app, it says forbidden

[#19]

Hi Ruziel,

I'm sorry to hear you're experiencing this issue. We'll have one of our agents reach out to you via a support ticket to further assist you.

Thank you.

[#20]

I am also having the same issue. Upwork message tab works fine on laptop but is showing forbidden on mobile app.

[#21]

I’m also having this issue.

[#22]

Hi everyone,

I'd like to confirm that your concerns have been escalated to our team, and one ouf team members will be reaching out to you to assist further. 

[#23]

Same issue here.

[#24]

Hi Ujjwal,

One of our team members will reach out to you via ticket as soon as possible and assist you further. Thank you.

[#25]

Same problem here. I can access message from any browser, but not from my android app.