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Muhammad's avatar
Muhammad U Community Member

Message window not loading for me. [edited: Work Diary, Messages, log in errors]

Message window not loading ..Not sure, if Upwork is fully functional today?

ACCEPTED SOLUTION
Valeria's avatar
Valeria K Community Member

Hi All,

 

The issue that resulted in many of you experiencing errors with Messages, Connects, Work Diary and other features has been fixed. Please, try accessing those features again. You may need to clear your cache and cookies if you continue experiencing some errors. Since this issue has been resolved, we'll be closing this thread. 

We appreciate your patience while our engineers were working on addressing this issue and apologize for any inconvenience caused by it.  

~ Valeria
Upwork

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75 REPLIES 75
Upwork user's avatar
Upwork user P Community Member

This i what i get when i try to login.

upp.PNG

Deborah's avatar
Deborah P Community Member

Hello, the work diary and hours entries are having issues since about 20 minutes - slow uploading of the page and error messages (gateway time out etc). Could support please fix this and update when done? Thanks for sorting this out 😉

Deborah's avatar
Deborah P Community Member

As per now, there is an error message also when refreshing the overview report. I hope it's soon sorted out, thank you for your support

Deborah's avatar
Deborah P Community Member

Error on work diary: "There was an error loading this page: error [6d32a0bbda4dd608-SEA, 6d32a0bbda4dd608-SEA]. Contact Upwork Support for more information. "

Rohit's avatar
Rohit S Community Member

This doesn't sound good for the entire site is jacked up or hacked... lots of money on stake from so many people... Hopefully everything is resolved soon otherwise give a feeling of insecurity.

Upwork user's avatar
Upwork user P Community Member

this is what i get when i try to login :

upp.PNG

Mst Mansura's avatar
Mst Mansura A Community Member

I have 25 connects But in my profile Show minus 1 why this ?

Theodore's avatar
Theodore S Community Member

I made a proposal to someone, now I want to cancel it.

 

How do I do this?

Andrea's avatar
Andrea G Community Manager

Hi Theodore,

 

You can withdraw your proposal. Check out this help article to learn how.

 

~Andrea
Theodore's avatar
Theodore S Community Member

The problem is that the button is grey. I cant click it. When I put the mouse over, the mouse-cursor changes to a grey "cant do" icon.Screenshot 2022-01-25 at 17.11.14.png

Mohsin's avatar
Mohsin H Community Member

I am facing this error while trying to view my profile or messages, Anyone helps me.
We can't complete your request now

Please try again later.
To report this problem, click here.
For availability updates, visit our site status page.

Error 500 (N)
Trace ID: 6d3301def******-KHI

Carl's avatar
Carl B Community Member

Upwork has been having issues for a few hours now for me. Messaging is not working either. The job feed wasn't working earlier, but now it has updated. Seems like they are trying to fix the problem, I hope!

Mst Mansura's avatar
Mst Mansura A Community Member

I have 25 connects But in my profile Show minus 1 

why this ?

Syed Muhammad's avatar
Syed Muhammad A Community Member

I am receiving the same error when purchasing connects "your payment could not be processed. Please choose an alternate payment method or retry again later." Please help me.

Md Tanvir's avatar
Md Tanvir H Community Member

I can not get into my freelancer profile. It is showing that freelancer profile is not found. and this is my first and new account on upwork. But I am seeing that fully 50 connects have gone into 0 without spending any. Can you plz help me to solve it? I have tried some ways that previously mentioned on other's discussion. but it didn't work.

Alesia's avatar
Alesia F Community Member

Hi - I am having the same issue today.  I can't submit any proposals, it seems.  I tried both Edge and Chrome.

 

There was an error loading this page: error [6d33604cfc8f574c-SEA, 6d33604cfc8f574c-SEA]. Contact Upwork Support for more information.

Kevin's avatar
Kevin P Community Member

The site is still trashed people. Nothing is working right. Been this way all morning.

Shane's avatar
Shane T Community Member

I have been trying to submit a proposal for a job, but keep getting this error: "Unfortunately, this job post is not accessible to users in your location."

 

I can't find a way to get help on it. I am in the US, and it says "Only freelancers located in the U.S. may apply."

 

Here is the job link: **Edited for community guidelines**

 

I have had an account for quite some time now, but I am just now trying to find work.

 

Please help. Thank you.

Shane's avatar
Shane T Community Member

Now I am getting an access denied page.

Jeffrey's avatar
Jeffrey B Community Member

The website in general is experiencing a variety of problems today.

Razvan's avatar
Razvan D Community Member

Hello

 

I am not sure whether this post is still available or not. But I live in the UK and I have been using UpWork for over 1 year now. I have been able to access the UK only jobs so far but today something happened and they don't come up in my feed. I really need to get this sorted as soon as possible as I depend on this account and most of my jobs come from the UK.

 

Please let me know if you have any answers to this.

 

Thank you!

Petra's avatar
Petra R Community Member


Razvan D wrote: I live in the UK and I have been using UpWork for over 1 year now. I have been able to access the UK only jobs so far but today something happened

Yes, today Upwork broke Upwork.

Chances are all will be fine again by tomorrow

Derek's avatar
Derek L Community Member

Hi all,

    I just submitted a proposal and was pleased to see that it made it through the server issues.... but then realized that all of the attachments were showing with no name and zero size.

    Is there any way to resubmit? I supposed I could withdraw the proposal and in the note, ask the client to reach out if there interested, but that's not going to look great...

 

Thanks,

 

Derek

Hamza's avatar
Hamza Q Community Member

I have been getting this error when I try to post a job on my client file: Error [6d33d2dd0e802b3f-SEA, 6d33d2dd0e802b3f-SEA]. Cannot find any resources on how to get help. 

Prabuddha's avatar
Prabuddha B Community Member

Is there a glitch in the system, or something wrong with my account? I can't seem to be able to search US only jobs and submit proposals.