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madgulkar
Community Member

Messages Module - Character Changing Issue while sharing login/password credentials

Many times we have to share login credentials with clients (login/passwords) of hosting/ftp/cpanel environment on messages modules and character of passwords many times gets changed/corrupted after we/client paste into message box, hence it creates lots of issue as login fails due to changed password ,so sometimes we need to ask client to send them by email or as screenshot. can you look into this issue. I am attaching one example (two images of this issue),thanks.
4 REPLIES 4
g_vasilevski
Retired Team Member
Retired Team Member

Hi Sumitra,

 

One of our team members will reach out to you via ticket as soon as possible and assist you further. Thank you.

~ Goran
Upwork

Further attaching more example as images

 

** Edited for Community Guidelines **

Attaching one more example (images attached)

Hi Sumitra,

 

For security reasons, please follow up directly on your ticket with more examples and detailed information where you`re experiencing the problem and our team will assist you further. Thank you.

~ Goran
Upwork
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