Messages are not working in the app

[#1]

Messages are not working in my app for more than three days. I don´t know why and I need to contact with my clients ASAP.

Thanks!

[#2]

I tried reinstalling the app and  still experience issues after reinstalling. 

[#3]

Hi Waqar,

I would be happy to help. Could you please clarify if you are experiencing this issue on Mobile App or Desktop App so that I can assist you accordingly?

[#4]

Hi Nikola,

Thanks for the reply. I am experiencing this issue on iPhone app. Your assistance would be great help.

Thanks

[#5]

Hi Waqar,

Thanks for the follow-up. We'll have one of our agents reach out to you via a support ticket to further assist you.

Thank you.

[#6 · Accepted solution]

Hi Luiggi,

Thanks for the reply. The replied to Jhoana the following:

**Edited for Community Guidelines**

Best Regards

Waqar Ahmad"

[#7]

Hi Waqar,

If you need further help, feel free to follow up directly on your ticket and our team will assist you further. Thank you.