Messages are not working in the app

[69a1aeeb]

Messages are not working in my app for more than three days. I don´t know why and I need to contact with my clients ASAP.

Thanks!

[69a1aeeb]

I tried reinstalling the app and  still experience issues after reinstalling. 

[NikolaS]

Hi Waqar,

I would be happy to help. Could you please clarify if you are experiencing this issue on Mobile App or Desktop App so that I can assist you accordingly?

[69a1aeeb]

Hi Nikola,

Thanks for the reply. I am experiencing this issue on iPhone app. Your assistance would be great help.

Thanks

[LuiggiR]

Hi Waqar,

Thanks for the follow-up. We'll have one of our agents reach out to you via a support ticket to further assist you.

Thank you.

[69a1aeeb · Accepted solution]

Hi Luiggi,

Thanks for the reply. The replied to Jhoana the following:

**Edited for Community Guidelines**

Best Regards

Waqar Ahmad"

[g_vasilevski]

Hi Waqar,

If you need further help, feel free to follow up directly on your ticket and our team will assist you further. Thank you.