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Messages just spinning

allergywriter
Community Guru
Cheryl K Member Since: Jul 16, 2015
1 of 3

I've been unable to load messages since early this morning.

 

It says to refresh (that I did as well as the dern cache and cookies thingie)

 

Then it says to contact help, but Help just spins as well. 

 

I've been communicating via email with clients, so work is getting done...but just wondering if anyone else is having this problem with messages

mtngigi
Community Guru
Virginia F Member Since: Feb 15, 2016
2 of 3

My message room is working fine this morning (knock wood).

kochubei_valeria
Community Manager
Valeria K Community Manager Member Since: Mar 6, 2014
3 of 3

Hi Cheryl,

 

Are you referring to Messages in the Desktop App or in browser version? If you are using a browser, could you please try doing a hard refresh or clearing your cache and cookies?

~ Valeria
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