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dsparnell1960
Community Member

Messages

Is anyone else having problems with Messages?  I can't seem to get mine, but I have email showing I have a message?

5 REPLIES 5
tinker_bell3
Moderator
Moderator

Hi Deborah,

 

I would just like to confirm, do you mean that you are only getting notifications via email that you have a new message but you do not see them when you log in and check your account?

~ Joanne
Upwork
dsparnell1960
Community Member

That is correct.

Thanks for confirming, Deborah. Could you please try to clear your cache and cookies or use a different browser? Please let us know if you still continue experiencing the said issue. 

~ Joanne
Upwork

Hi!  I am having the same issue whether using my laptop or IPhone.

Hi Deborah,

Someone from our team will reach out to you via support ticket in order to assist you further.

~Andrea
Upwork
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