I need you to help you to understand the process of a dispute. I have worked on a fix price contract with milestone $75 + $75 + $150 . First 2 milestone was approved by client with satisfaction but on the last milestone when I have completed the work he is not agreed to pay the last milestone and I have put a dispute.
Now client and mediation expert want to go to third party arbitration and that cost $291(non-refundable) for each of us. I don't want to go to third party arbitration and spend $291 for a small amount of $119. This is clearly against the freelancer and I don't think there should be a third party arbitration for this small amount. Now the only way I see is to refund the last milestone payment. Let me know if you guys have any suggestions for me.
Thanks for reaching out. I can see that our mediation team is already assisting you with how this dispute can be resolved. Please feel free to follow-up on your dispute ticket so that the mediation team member can assist you further.
Recently, we hosted an event with Upwork's Engineering Lead, Mike Maietta. In this event, we introduced this new tool, and Mike demonstrated how to use it and answered questions.Learn More
Upwork partnered Red Bay Coffee and artists commissioned from our own platform to bring the Wake and Make blend to life. We asked the creatives to share their freelancer journeys.Learn More
Virtual Talent Bench enables you to easily discover and connect with talent. Learn more about building custom lists of talent, adding tags, notes, and more to move your business forward.Learn More
Loom addition in messages provides more ways to easily communicate and share information on Upwork!Learn More