Hello, Upwork Support Team I Hope you are well. I'm fine too. I have been suffering from a problem for a long time. Can you help me?
My problem is as follows:
After I completed the milestone project on Upwork, I saw that this project is still visible in my Contracts list. It says the project is still active. But I already completed it.
I have attached a screenshot of the problem. You will understand when you see it. I have completed the projects you can see in the screenshots. But still, they look active here.
Please send them to Complete Project.
Thank you for reaching out. Active means the contract is not closed. If there's no more work needed and you and the client have already agreed to end the contract, you may end the contract on your end.
Md, as AJ mentioned, that's by design. Although you have completed the deliverables for your clients, the contracts have not been closed yet. Please refer to the link AJ shared in her post above for more information on how you can end your contracts.