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Missing Address Issue

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Ace Contributor
Jeffrey B Member Since: Jan 8, 2016
1 of 6

When trying to submit a proposal I received this message.

 

Sorry, we were unable to save your application.
We were unable to process your proposal due to missing address information. Add your full address.

 

My full address is there, in both the agency and freelancer sections, so why the message?

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Moderator
Bojan S Moderator Member Since: Mar 9, 2018
2 of 6

Hi Jeffrey,

 

Could you please clear your cache and cookies or log in with another browser to check if you`re still experiencing the same issue?

 

Let us know if the issue persists.

 

Thank you.


~ Bojan
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Ace Contributor
Jeffrey B Member Since: Jan 8, 2016
3 of 6

Hello Bojan,

 

I have tried all of your suggestions, but the problem still remains. I should mention that I do not get the message when submitting via my agency profile only when submitting through my freelancer profile.

 

Thank You

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Moderator
Joanne Marie P Moderator Member Since: Nov 26, 2017
4 of 6

Hi Jeffrey,

 

I’ve shared your concern with the team. One of our team members will reach out and assist you directly via a support ticket. Thank you!


-Joanne
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Active Member
Sushil K Member Since: Oct 12, 2020
5 of 6

Hi

I am facing the same issue. Not able to apply for any job posting.

Can you please fix this issue for me.

Regards

Sushil Kumar

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Moderator
Bojan S Moderator Member Since: Mar 9, 2018
6 of 6

Hi Sushil,

 

I checked this for you and looks like the City field under your address information is still not filled. Please try clearing your cache and cookies and using a different browser to log in to your account and fill all the fields under your location information.

 

If the issue persists after this please let us know and our team will assist you further.

 

Thank you!


~ Bojan
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