Feb 24, 2020 08:21:55 AM by Eric L
I am attempting to submit a proposal, but when I hit the submit button, it gives me an error that says, "We were unable to process your proposal due to missing address information. Add your full address." I had previously added my address information, and after receiving this error, I went back and attempted to re-enter and re-save my address information, but the error persisted.
I did notice that when I went back to my profile, it did not retain my city information. I attempted to re-enter it, but upon updating, it still did not list my city. Could this bug be the reason why it says my address information is incomplete?
Feb 24, 2020 08:50:28 AM by Bojan S
Hi Eric,
Could you please clear your cache and cookies or log in with another browser to check if you`re still experiencing the same issue?
Let us know if the issue persists.
Thank you.
Feb 24, 2020 08:52:26 AM by Eric L
Apr 8, 2020 05:54:23 AM by Imtiaz Ahmed M
Apr 8, 2020 06:24:47 AM by Goran V
Hi Imtiaz,
Please go to Settings > Contact Info > Location and add your city to the "city" field as well. Thank you.
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