🐈
» Forums » Freelancers » Missing address information?
Page options
laruee
Community Member

Missing address information?

I am attempting to submit a proposal, but when I hit the submit button, it gives me an error that says, "We were unable to process your proposal due to missing address information. Add your full address."  I had previously added my address information, and after receiving this error, I went back and attempted to re-enter and re-save my address information, but the error persisted.

 

I did notice that when I went back to my profile, it did not retain my city information.  I attempted to re-enter it, but upon updating, it still did not list my city.  Could this bug be the reason why it says my address information is incomplete?

4 REPLIES 4
BojanS
Community Manager
Community Manager

Hi Eric,

 

Could you please clear your cache and cookies or log in with another browser to check if you`re still experiencing the same issue?

 

Let us know if the issue persists.

 

Thank you.

~ Bojan
Upwork
laruee
Community Member

I actually tried it with Firefox (I was using Chrome before) and it worked
this time. Thank you!
6e6c957d
Community Member

When I want to submit my task proposal they show me missing address

Hi Imtiaz,

 

Please go to Settings > Contact Info > Location and add your city to the "city" field as well. Thank you.

~ Goran
Upwork
Latest Articles
Top Upvoted Members