It's very disappointing when you are trying to show your experience and capabilities and you can't add a valued certification to your profile because Upwork doesn't recognize it. How do we go about getting missing certifications to this area of the profile page?
If you try to enter a certification that is not on the current list, you'll be able to suggest a certification. We have a team that reviews suggested certifications and is working on adding those that are in demand, however we aren't able to provide a timeline for when a suggested certification is added. A complete list of the current available certifications can be found here. If your certification isn't among them, you can still use your profile's portfolio area or overview to highlight that achievement.
I would suggest that you rewrite your overview to move those certifications you mention at the end of the paragraph, to the beginning ... or perhaps as part of your skill title. It is always suggested that we stress what we can offer to our clients, rather than who we are or what we did or are currently doing.
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