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sarahyoung1
Community Member

Mistake with payment options.

I withdrew money through Paypal instead of through the direct to bank option. Can I rectify this?
3 REPLIES 3
sarahyoung1
Community Member

Yes, I know I can refund it, but I want to know how safe it is.


Nwachukwu C wrote:
Yes, I know I can refund it, but I want to know how safe it is.

No, please do not "refund" because it is not a normal PayPal payment.

The process is MassPay and doing a general refund messes the whole thing up.

 

In general you can't reverse payments. Why don't you simply transfer the funds from PayPal to your bank account?

prestonhunter
Community Member

re: "Can I rectify this?"

 

Yes.

You CAN rectify this.

PayPal allows you to withdraw money directly to a bank account.

 

You will not use Upwork to rectify this. You will use PayPal.

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