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Moderators: please tell support to close tickets without reading or understanding them

Community Guru
Walker R Member Since: Sep 30, 2015
1 of 1

The Upwork Tier I support is closing tickets without understanding them.  So something that is really broken no one works on because support has closed my ticket because they don't understand the topic.

 

For example:

 

 

Request #5180940

 

 

This is still broken.  The RSS job feed is not working.  It only shows 9 jobs and it shows the same 9 hours for several hours until it changes to 9 more.  So the RSS feed cannot be used to look for work.

 

regards.

 

Walker Rowe

 

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