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mihikapal13
Community Member

Money debited by NEFT to Induslnd bank

I received my payment last month and initiated payment. I also received it in my account, but today I received a message that the exact same amount had been debited by NEFT to something called IndusInd. Why is this so?
Will all my payments get debited after being credited? What is this mess?
5 REPLIES 5
g_vasilevski
Retired Team Member
Retired Team Member

Hi Mihika,

 

Could you please send me a PM(click on my name) with a screenshot of the message you`re referring to? Thank you.

~ Goran
Upwork

I am unable to message you privately along with the screenshot. Is there any other method?

Hi Mihika,

 

I just sent you a PM as a test, open the message and click on the Reply button to answer back. Thank you.

~ Goran
Upwork

After successfully receiving funds from Upwork to my bank account, why do I get a message after 15 days saying that the exact same amount has been debited from my bank account by Payoneer Inc? 

I am in no way otherwise concerned with Payoneer except on Upwork.

My debit card has been charged without my permission. 

 

Hi Mihika,

 

I understand your frustration with this and would like to confirm that your funds were not reversed to Upwork.
Your funds were successfully withdrawn and I would recommend reaching out to Payoneer Customer Support so that they can assist you further. 

Thank you.

~ Goran
Upwork
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