Money didn't come on paypal

[rinatimmo]

HelIo
I transferred the money to the paypal account but they didn’t arrive.

Earlier money came immediately. What could be the problem?
more than 27 hours have passed since I transferred the money to paypal

[g_vasilevski · Accepted solution]

Hi Rinat,

One of our team members will reach out to you via ticket and assist you further with your withdrawal. Thank you.

[rinatimmo]

thank! I was worried that no one answered me in the chat

I will write if the problem is solved

[rinatimmo]

Goran
when about to wait for an answer from your team?

[BojanS]

Hi Rinat,

Please allow time for our team to review your request and the information provided in your support ticket. They will update your ticket once they finish. 

Thank you for your patience!

[rinatimmo]

yes, they wrote to me

"In order to properly help you, please allow me to escalate this to our Finance team. I'll be sure to let you know as soon as I have more information to share."

I have another question now

When can I approximately expect an answer from them? Just how long should I wait?