Apr 19, 2021 01:12:11 PM Edited Apr 19, 2021 02:09:05 PM by Bojan S
I have completed a work two years ago as a few work units with one client, got paid, received feedback.
When i tried to withdraw the money, account was placed on suspesion, i was asked to provide identity confirmation documents which i did but upwork said there was not enough information.
I was busy at that time and was thinking to reupload a new ones somewhere in future.
I have recently asked the Upwork to unblock my account which was done without any docements needed.
Then i have figured out there was no money on Upwork account and they were revised a year ago.
After i have contacted the customer support i have got the message:
**Edited for community guidelines**
Apr 19, 2021 02:10:58 PM by Bojan S
Hi Albert,
I apologize for the inconvenience this caused! It looks like you have an open ticket with our support team about this concern. I’ll go ahead and follow up with the team handling your case and you can expect to receive an update on your ticket as soon as possible.
Thank you for your patience.
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