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8ce24525
Community Member

Money is not deducting while making payment from my card and not giving any instructions too

Hello community, My card is added in payment method but Upwork is not deducting money from my card. I have switched on my international payment usage, still it is not deducting money. I don't know what is happening , please help me.

1 REPLY 1
bstojadinovic
Community Manager
Community Manager

Hi Himanshu,

 

It looks like the charge on your card keeps getting declined. Please contact your card-issuing bank for more information about the specific charge decline and confirm if they allow recurring transactions on their cards as Upwork payments are classified as ’recurring’.

 

Meantime, you can add an alternative billing method in your account payment options.

 

Thank you! 

~ Bojan
Upwork
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