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Money not paid into my account

pgldriver
Active

Date Type Description Amount Local Currency Amount in local currency

**Edited for Community Guidelines**

 

where is the money as it has not arrived yet.  I look forward to receiving it. Thanks. 

 

Maybe because the W-8 BEN-E has not been filled in? Where must I post it? Which page? Thanks

ACCEPTED SOLUTION
kochubei_valeria
Community Manager
Community Manager

Hi Peter,

 

It looks like the tax information is already completed so it shouldn't be an issue. It may take up to 4 days for the money to arrive to a bank in your country. Please, let the customer support know if the money doesn't arrive after 8 days and they will initiate a trace for you.

~ Valeria
Upwork

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3 REPLIES 3
kochubei_valeria
Community Manager
Community Manager

Hi Peter,

 

It looks like the tax information is already completed so it shouldn't be an issue. It may take up to 4 days for the money to arrive to a bank in your country. Please, let the customer support know if the money doesn't arrive after 8 days and they will initiate a trace for you.

~ Valeria
Upwork

Thanks for your reply. I will wait and let them know if it does not arrive. Still not in my account on 24th am

Dear Valeria,

 

The money arrived on 26th September 2016.

 

Thanks for helping me through this one.

 

Kindest regards, Peter

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