May 13, 2018 07:36:42 PM by SAIDUR R
I have an unwillingly transaction from upwork to payoneer. That payoneer account is incomplete and not approved. I am not able to withdraw from that payoneer account. Would you please help me to get back my money to upwork again.
May 13, 2018 08:50:45 PM by Jo-An B
Hi Saidur,
One of our agents created a ticket and will assist you on your Payoneer concern.
Nov 22, 2019 07:53:24 AM by Sahithi G
Hi Jo-An B,
Can you please assist me on same issue. I'm unable to withdraw my money from Payoneer Account. Can you request a ticket to refund it back to Upwork? Thanks in advance.
Thanks,
Sahithi.
Nov 22, 2019 08:53:58 AM by Bojan S
Hi Sahithi,
We'll have one of our agents reach out to you via a support ticket to assist you with your request.
Thank you for reaching out to us.
Jun 6, 2021 07:26:08 PM by Muhammad A
Jun 6, 2021 09:11:08 PM by Pradeep H
Hi Muhammad,
I'll have one of our customer support agents reach out to you directly and assist you further.
Thank you.
Pradeep.
Sep 10, 2021 03:46:37 PM by Huda E
Can you please assist me on the same issue? I'm unable to withdraw my money from Payoneer Account. Can you request a ticket to refund it back to Upwork? Thanks in advance.
Sep 10, 2021 05:18:44 PM by Joanne Marie P
Hi Huda,
I can see that you already have an open ticket regarding this issue. One of our agents will update your ticket and assist you further.
Sep 10, 2021 08:01:35 PM by Zahid H
Aug 22, 2022 05:56:52 AM by Danish A
I also have the same issue. I have sent money to my payoneer account but payoneer account payment verification is not complete. Please can your agent create a ticket to revert back the money
Aug 22, 2022 08:59:12 AM by Annie Jane B
Hi Danish,
Thank you for reaching out to us. Once a withdrawal is initiated it cannot be canceled whether it is manual or automatic. The funds will be sent to the payment method on file. If there are any issues with the bank account, the funds will be returned to Upwork and once this has happened, rest assured that we will immediately credit the funds to your account.
Aug 22, 2022 11:53:13 AM by Danish A
Hi Annie
Thanks for the reply
This is not a bank, this is payoneer and my amount is stuck there and transction status showing in payoneer is “Pending”
Is there no way to get it back??
Please help me my money is stuck since three weeks
Aug 22, 2022 01:58:53 PM by Arjay M
Hi Danish,
I'm sorry for the inconvenience this delay may have caused you. I have reported your concern to the appropriate team and kindly expect an update via a support ticket once it's been reviewed. You can access your ticket on this page and you can also communicate with the team through the email associated with your account.