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Chibuikem's avatar
Chibuikem N Community Member

Money transferred to the wrong account

Hi,

 

I'll like to know if it's possible for money sent to be retracted by upwork.

 

My account was set to automatic transfer but I've been ill so I forgot to change the account for transfer. Upwork has sent the money to my local bank but I wanted a wire transfer as that's what is useful to me now.

 

Is there any way this can be retracted.

 

Somebody HELP!!!

3 REPLIES 3
Petra's avatar
Petra R Community Member


Chibuikem N wrote:

Upwork has sent the money to my local bank but I wanted a wire transfer as that's what is useful to me now.

 

Is there any way this can be retracted.


Nope. Unfortunately that isn't possible.

Aleksandar's avatar
Aleksandar D Community Manager

Hi Chibuikem,

 

I will look into this further and will get back to you once I have more information.

 

Thank you.

~ Aleksandar
Upwork
Aleksandar's avatar
Aleksandar D Community Manager

Hi Chibuikem,

 

Thanks for waiting patiently. One of our team members will reach out to you directly via a support ticket to assist you further.

Thank you.

~ Aleksandar
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