More amount being showing on Upwork profile than I was actually paid

[zeeradiations]

I see a contract showing more amount 'under work in progress section' on my upwork profile than I was actually paid under the transaction, Is that a bonus that wasn't paid, or is this just a bug?

[JoanneP]

Hi Zeeshan,

Could you please confirm the contract ID you're referring to so I can check?

[zeeradiations]

Hi Joanne,

Thanks for reaching out, here's the contract ID for your reference: 23558090

Best,
Zeeshan

[JoanneP]

Thank you, Zeeshan.

One of our team members will reach out and assist you directly via a support ticket. 

[zeeradiations]

Joanne, Thanks for your response, I look forward to hearing from you on that.

Best,
Zeeshan

[zeeradiations]

Hi Joanne,

I was not reached out by anyone from Upwork support on this issue, can you please follow up? Thanks

Zeeshan

[petra_r]

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Zeeshan A wrote:

I see a contract showing more amount 'under work in progress section' on my upwork profile than I was actually paid under the transaction,

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You did take the Upwork fees into account, right? 

[zeeradiations]

Hi Petra,

Yes, I did take that into account.

[g_vasilevski]

Hi Zeeshan,

I just checked your account and I can see that you have already provided the details via ticket. I will escalate your concern further and one of our team members will update your ticket as soon as possible. Apologies about the delay, thank you.