Apr 15, 2020 05:39:30 AM
I withdrew money to my Mpesa and the process was successful but I have not received any money yet, I later raised a ticket 28328592 and still not successful
Apr 15, 2020 05:52:18 AM
Please allow up to 24 hours for the funds to be loaded on your account. If you don't receive them after 24 hours, let me know here and our team will initiate a trace on your transaction. Thank you.
Apr 16, 2020 04:49:46 AM
Hi Goran V,Its been over 25 hours still no success.
Apr 16, 2020 04:57:24 AM
One of our team members will reach out to you via ticket as soon as possible and assist you further with your withdrawal. Thank you.
Apr 15, 2020 06:04:21 AM
I also have the same issue. Hopefully we shall get the mpesa within 24 hours. lets wait.