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Mpesa withdrawal processed but not received

aliciakas
Active Member
Alice K Member Since: Nov 27, 2020
1 of 2
I made an Mpesa withdrawal and I haven't received the money as is always the case. I've sent a ticket to support and I'm yet to receive a response on my issue. Can the Mpesa transaction be cancelled and the money reversed to my Upwork account?
tinker_bell3
Moderator
Joanne Marie P Moderator Member Since: Nov 26, 2017
2 of 2

Hi Alice,

 

I checked your account, and it looks like you already have a ticket regarding this issue. One of our agents will update your ticket and assist you further. 

~ Joanne
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