Mpesa withdrawal taking too long

[pilla]

I have been using mpesa to withdraw money for over 10 transacttions with a response time of less than 1hr. The last two transactions have been delayed for over 2hrs and today being worse with a delay of over 7 hrs.

Kindly help resolve this

[g_vasilevski]

Hi Kenneth,

Please allow up to 24 hours for the funds to be loaded on your account.
If you don't receive your funds after 24 hours let us know here. Our team will reach out to you via ticket and initiate a trace on your transaction. Thank you.

[pilla]

This has been solved. 
I have received the payment now.
Thank you