Feb 12, 2021 06:38:02 PM by Sito D
Hello,
I am a new player in Upwork, joined in aroud 3days ago, I just finished my identification review and my first contract with client. However today I find that my account was suspended, but there is no notification as per why my account was suspended.
The condition when it happens,
- Identification reviewed
- Havent fill the tax detail yet
- Havent fill the payment detail yet
- Finished 1 contract
- Have 1 interview, however client has hire another freelancer and notify me he is sorry that he cannot hire me, which i think quite normal.
- I shared the client feedback through the share button to my linkedin to strengthen my profile
I also checked my mail, and no notification other than I was accounted as a rising talent by today.
Can anybody help me with this? I tried customer service but it goes on loop since i dont know why the reason my account got suspended. It is a very uncomfortable situation since I am new, excited to collaborate and just finished my first contract..
Feb 12, 2021 07:55:02 PM by Joanne Marie P
Hi Sito,
I can see that you already have an open ticket regarding this issue. One of our agents will update your ticket and assist you further.