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robkellysound
Community Member

My Account is Suspended

Hello,

My account is suspended; it happened a couple of years ago when it set it up. When it was not resolved after contacting support, I left it and forgot about UpWork.

 

I am trying to get back into the account now and the suspension there but there is no information.

Thanks,
Robert

2 REPLIES 2
jannat-sheikh
Community Member

If your account is suspended the cause of sending too much proposal you can contact with the markets author for better result. Thanks

 

BojanS
Community Manager
Community Manager

Hi Robert,

 

Upon checking, you need to update your profile photo to one that shows just your face and no more of your body than your neck and shoulders. A member of the team will be reaching out to you to assist further regarding your concern. 

 

Thank you.

~ Bojan
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