My Account is Suspended

[robkellysound]

Hello,

My account is suspended; it happened a couple of years ago when it set it up. When it was not resolved after contacting support, I left it and forgot about UpWork.

I am trying to get back into the account now and the suspension there but there is no information.

Thanks,
Robert

[jannat-sheikh]

If your account is suspended the cause of sending too much proposal you can contact with the markets author for better result. Thanks

[BojanS]

Hi Robert,

Upon checking, you need to update your profile photo to one that shows just your face and no more of your body than your neck and shoulders. A member of the team will be reaching out to you to assist further regarding your concern. 

Thank you.