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My Account is now on hold while my ID is still being reviewed

I received an ID verification notification and uploaded a picture of my national ID card (Egyptian) and took a selfie as required then it said that my ID is being reviewed and it might take up to 1 business day but that was a few days ago and it's still the same and now my account is on hold. (NOTE: i faced a problem with upowrk community and for some reason, i couldnt post anything on the main account so I created this one temporarily to be able to get help )

Retired Team Member
Retired Team Member

Hi Abd,


Please keep in mind that freelancers are allowed to have only one account. Opening more than one account is a violation of our TOS. I would recommend to close this account as soon as possible. 

You can reach out to our team via your ticket that you can find here or here from your original account so that we can assist you further. Thank you.

~ Goran
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