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Community Member

My Client didnt release the payment yet, although I have submitted the work on time.



Sana Ali here, Recently I completed the job Upwork and submitted delivery before the due date, but the buyer didn't release the payment nor asked for any amendments. What to do now?



And I am also facing a problem to get feedback I don't know how to ask them for feedback.

Community Member

re: "What to do now?"


Do nothing.


After 14 days, all money in escrow will be automatically released to you.

Retired Team Member
Retired Team Member

Hi Sana,


Please keep in mind that clients have 14 days to review the work.  After 14 days the funds will be transferred to your account if no actions are taken on the milestone. Keep in mind that if you resubmit the work again you will reset the 14 days period. To learn more details about fixed price protection, check out this Help Article. Thank you.

~ Goran
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