Jun 18, 2019 02:05:21 AM by Oleh B
Hello to all! I am a member of the agency. And the problem is that my job success score is not visible in the agency profile. Same with other members of the agency. The screenshot shows what is indicated - "This freelancer has chosen not to share their Job Success score". But I did not choose this in the settings. Tell me, please, how to make my JSS visible again, this is important, since we all have a good JSS. Thanks!
Jun 18, 2019 02:29:47 AM by Petra R
Oleh B wrote:Hello to all! I am a member of the agency. And the problem is that my job success score is not visible in the agency profile. Same with other members of the agency. The screenshot shows what is indicated - "This freelancer has chosen not to share their Job Success score". But I did not choose this in the settings. Tell me, please, how to make my JSS visible again, this is important, since we all have a good JSS. Thanks!
From my client account and using Firefox and Chrome I see your JSS.
I have never seen anyone able to hide their JSS, what crazy new experiment is that???
Jun 18, 2019 03:10:19 AM Edited Jun 18, 2019 03:11:43 AM by Oleh B
Hi, Petra! Thank you. Yes, it is really strange. It seems that upwork is testing the transition to a new design and functionality, it can also be seen on the first screenshot. This may cause such difficulties.
Jun 18, 2019 03:15:42 AM by Goran V
Hi Oleh and Petra,
Just to confirm that I`ve already escalated this to our team to be investigated further. Once we (Moderators) have more details about this we will post an update here. Thank you.
Jun 18, 2019 07:55:52 PM by Avery O
Hi Oleh,
Our engineers are currently investigating this. A member of the Customer Support Team has reached out to you so that you can be updated about the status of the issue.
Jun 19, 2019 04:04:57 AM by Ayushi M
Same issue arise when I see my Agency profile. It shows "This freelancer has chosen not to share their Job Success score. ". See attached screenshot.
Jun 19, 2019 04:12:09 AM by Goran V
Hi Ayushi,
One of our team members will reach out to you via ticket as soon as possible and assist you further, thank you.
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