Feb 6, 2021 07:12:46 PM by Prabesh P
Solved! Go to Solution.
Feb 6, 2021 08:09:46 PM by Petra R
Prabesh P wrote:
My current billing cycle was up to February 06. Today its February 07 but I am not receiving my monthly free connects. When will I receive my free monthly connects?
Be patient. It's not the the 7th in the USA. The 10 free connects beome available some time in the next few hours.
Feb 6, 2021 08:09:46 PM by Petra R
Prabesh P wrote:
My current billing cycle was up to February 06. Today its February 07 but I am not receiving my monthly free connects. When will I receive my free monthly connects?
Be patient. It's not the the 7th in the USA. The 10 free connects beome available some time in the next few hours.
Feb 6, 2021 09:12:19 PM by Shariful S
Do we recieve free connects every 7th day of month? or as per billing cycle?
Feb 6, 2021 09:30:38 PM by Petra R
Shariful S wrote:Do we recieve free connects every 7th day of month? or as per billing cycle?
On the first day of your new billing cycle.
Feb 25, 2021 06:22:40 PM by Sameea A
Feb 25, 2021 06:29:14 PM by Amanda L
Sameea A wrote:
Hello please help me i have won two interviews but did not get connects neither i get my monthly connects please let me know when i will get. As it is very important for me
It takes a few hours for the 10 free connects to show up in your account. Mine is usually a few hours, even a day, after the response.
Feb 25, 2021 08:22:30 PM by Joanne P
Hi Sameea,
I checked your account and see that our team has already assisted you directly via chat. Feel free to reach out if you need further assistance.
Apr 4, 2021 08:30:33 PM by Alok K
Apr 5, 2021 02:06:51 AM by Pradeep H
Hello Alok,
I checked and I see that your monthly Connects are credited to your account by the 12th of every month. Also, Connects for winning an interview will be credited within 24 hours from your response to the Client. You can refer to Connect History page for more information.
Thank you.
Pradeep H.
Feb 17, 2022 11:09:34 PM by Abir A
So free monthly connects renew automatically or I need to ask someone or do something on my account manually?
Feb 17, 2022 11:03:30 PM by Abir A
Hi, is this automatic? Last month (I am using Upwork after 5 years) I had to collect it by going to my profile and do some manual things, I forgot exactly what I did, so is this something I had to do manually or connect will automatically renewed to my account without me doing anything? Thanks
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