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Agaba's avatar
Agaba B Community Member

My PayPal keeps being disabled.

I am almost a month old on upwork, thankfully I have been getting milestone work and I would like to withdraw some of my earnings. I did create and add a PayPal account, which took the required 3 days. However when it comes to withdrawing money to PayPal, it keeps disabling the account again and again. What should I do to get the money? Please advise, maybe am missing something.
7 REPLIES 7
Nikola's avatar
Nikola S Moderator

Hi Agaba,

 

I shared your report with our team and one of our agents already reached out to you directly via a support ticket to assist you further. You can access your ticket on this page.

 

~ Nikola
Meerimai's avatar
Meerimai S Community Member

Hi there! I have the same problem here. That'd be great if you could help me to solve it. Thanks!
Aleksandar's avatar
Aleksandar D Community Manager

Hi Meerimai,

 

I shared your concern with the rest of our team and one of our agents will reach out to you directly via a support ticket to assist you further.

 

Thank you.

~ Aleksandar
Upwork
Lovejeet's avatar
Lovejeet S Community Member

Hi there! I have the same problem here. That'd be great if you could help me to solve it. Thanks!

Goran's avatar
Goran V Retired Team Member

Hi Lovejeet,

 

One of our team members will reach out to you via ticket as soon as possible and will assist you further with your withdrawal. Thank you.

~ Goran
Upwork
Mark's avatar
Mark S Community Member

Hi I have the same problem, it’s been two weeks now when I started trying to withdraw and it keeps disabling my PayPal account and I can’t withdraw my money. Please support team help.

Arjay's avatar
Arjay M Retired Team Member

Hi Mark,

 

I have reviewed your account and previous transactions. It looks like the transaction was rejected by Paypal on their end.  Could you please double-check if you can transfer your earnings from Upwork through Paypal in your location? Kindly check this directly with their Customer Support Team so you can be assisted further.

 

Don't hesitate to reach out if you need further assistance with your account.

 

 

~ Arjay
Upwork
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