My Payment method disable due to wrong Name.

[webexpert321]

Hi Guys, 

I had added a payment method on my account but I added the wrong name by mistake and when I initiate the withdrawal then the balance returned by the bank to my upwork account because the name was different.

Now my payment method is disabled.

I just edited my name and I did not have the first name on my bank account so I added Mr there and in the last name field, I added my name registered in my bank account.

Please let me know if it will work and when will my payment method be active again?

Thanks in advance, Looking forward for your valuable answers.

[BojanS]

Hi Mr. 

We'll have one of our agents reach out to you via a support ticket to assist you with this concern. 

Thank you for reaching out to us. 

[lucaswilde]

Hi Upwork, 

My brand name is Lucas W, however my personal name is different in reality as is the name of my registered business. This mismatch I think has meant by banking details have been suspended or disapproved, could you please check and approve?

Lucas

[g_vasilevski]

Hi Lucas,

One of our team members will reach out to you via ticket as soon as possible and assist you further with your payment method. Thank you.