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006f44be
Community Member

My Prior Account Has Disappeared

Hi,

 

Like the title says, I had a previous Upwork account under a different email (which I can verify, as I have payments from my Escrow until Dec 31, 2020, as well as other emails from clients and such.)

 

I'd gained a new full-time position in November 2020 and only freelanced very rarely for my established clients at the time. It's now tax season in the US, and went into Upwork to retrieve any relevant tax documents . My previous email no longer signs in, giving me a "Oops! Wrong username!" message. I've checked my inbox, and never received any account suspension notices, nor do I think I've done anything to warrant one, though that may be the case.

 

Regardless, at this point I just want to get my relevant tax information and then be done with Upwork until I need to return to freelancing at some point in the future.

1 REPLY 1
BojanS
Community Manager
Community Manager

Hi Solomon,

 

Could you please click on my name and send me a PM with more information about the account you need help with? I’ll check that for you and assist you accordingly.

 

Thank you.

~ Bojan
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