My Top Rated Eligible Eligible Weeks Not incrementing

[aliahmed_pk]

Hello Community!

My Top Rated eligible weeks are at 6 weeks for the past 3- 4 weeks. My JSS is 97. Could you please tell me why it is not increasing. 

Thanks.

[AveryO]

Hi Ali, 

This help article explains how your Top Rated eligible week is calculated. Please refer to the FAQ section with the question "Why didn't my Eligible Weeks change this week?" for more information.