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Amro's avatar
Amro W Community Member

My Top Rated eligible weeks are not updating

Keeping an eye for many weeks on Top Rated eligible weeks but still not updating as my JSS is increasing. Please help upwork.

 

https://www.upwork.com/freelancers/~016f50aec043f3dae9

4 REPLIES 4
Amir's avatar
Amir S Community Member

Upwork system are not up to date in this sense as after refunding for few of my projects: I can still see projects in my profile for few days. If it has been many weeks then you must write to support.

 

All the best!

Amro's avatar
Amro W Community Member

How can I write to the support?

Amir's avatar
Amir S Community Member

Please visit support.upwork.com

Joanne's avatar
Joanne P Retired Team Member

Hi Amro,

 

I’ve shared your concern with the team. One of our team members will reach out and assist you directly via a support ticket. Thank you!

~ Joanne
Upwork