My account has been suspended, and I didn't receive any notification by mail or in the website

[#1]

My account has been suspended, and I didn't receive any notification by mail or in the website, I had to create this account to ask you about this situation. My User ID: **Edited for community guidelines**.

[#2 · Accepted solution]

Hi Sergio,

We'll have one of our agents reach out to you directly to assist you with your account status. 

Thank you for reaching out to us.