My account has been suspended, but I finished my ID verification.

[photoshop_guru]

My account has been suspended, but I finished my ID verification. What should I do next?

[AleksandarD]

Hi Aditya,

Thanks for reaching out to us. Our team already reached out to you regarding your account status. Kindly, follow up on the ticket from where you can find a secure link to complete your Identity Verification.

Thank you.

[photoshop_guru]

Thanks for the response , when I'm clicking the link it says:

Thank you for completing your Upwork verification upload. Please allow 3-4 business days for your verification to be processed.

Even though I haven't uploaded the documents. Is there an alternate channel to send the docs?

[AveryO]

Hi Aditya, 

It looks like the request to complete your ID verification was from two years ago. I've shared your account information with the Customer Support Team, and they will reach out to you to assist you with your concern.