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savo-simic
Community Member

My account has been suspended but now it's not

My account has been suspended and I verified him, Upwork sent me that all my documents are valid. But still when I go into my account, it's suspended and I can't apply to jobs.

3 REPLIES 3
petra_r
Community Member


Savo S wrote:

My account has been suspended and I verified him, Upwork sent me that all my documents are valid. But still when I go into my account, it's suspended and I can't apply to jobs.


Savo, wait a day or two.

After successfully verifying it usually takes between a few hours to a couple of days before an account has been un-suspended, those are two different processes done by different teams.

Thank you for answer Petra, I will then 🙂

BojanS
Community Manager
Community Manager

Hi Savo,

 

Please bear with us as this may take a little time to get information since we’re waiting on a response from another team. We appreciate your patience and will update you as soon as possible.

 

A few posts have been removed from this thread for Community Guidelines.

 

Edited to add:

 

I apologize for the delay in receiving an update. Our team reviewed your account and the information you provided during the verification and your account has already been resumed.

 

Thank you!

~ Bojan
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