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My account has been suspended

m1k5
Active

Hi,

 

I started working on oDesk 3 years ago. Spent hundrets of hours editing, doing tests, working on every job with 100%.

 

2 month ago they sent me a message: We’re writing to follow up on the performance warning we sent you a few weeks ago. Unfortunately, we have not seen sufficient improvement in your performance and are concerned about the impact your work has on our community. 

 

I asked them what was wrong or what mistakes I did and no answer. I had rating of 4,75 at that time from 16 jobs. Every customer was satisfied and there was no problems with anything. I asked if I should pause my work for the check up or what else I can do.

 

So I did, paused everything, canceled all applications, everything, well I hardly even logged to oDesk in last 2 months and today I got message: After a careful review, a decision has been made to close your account.

 

No message why or anything.

 

How can I solve this? They would not give me reasons or what mistakes I did for this to happen.

 

 

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